Privacy Policy

 
 

Effective Date: May 16, 2025

Erica Penner Photography ("we," "our," or "us") is committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website ericapennerphotography.ca, engage with our services, or interact with us through social media and advertising platforms.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information in the following ways:

  • Information You Provide Voluntarily:

    • Your name, email address, phone number, wedding date, and other event details when you fill out our contact form or communicate with us via email or social media.

    • Messages, feedback, and other information you provide in correspondence with us.

  • Information Collected Automatically:

    • IP address, browser type, device information, pages visited, and referral source, collected via cookies, pixels, and analytics tools.

2. How We Use Your Information

We use your personal information to:

  • Respond to inquiries and communicate with you

  • Provide photography services, including sending contracts, invoices, and image galleries

  • Improve the performance and usability of our website

  • Deliver personalized marketing content through social media ads

  • Track ad performance and understand client interests and preferences

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Analyze website usage and visitor behavior

  • Provide a better browsing experience

  • Retarget ads and measure marketing effectiveness (e.g., via Meta Pixel or Google Analytics)

You can control cookie settings through your browser preferences. Disabling cookies may limit some website functionality.

4. Third-Party Services

We may use and share data with third-party service providers, such as:

  • Google Analytics – for understanding site traffic and behavior

  • Meta (Facebook/Instagram) Pixel – for advertising and performance tracking

  • Client Management Tools – platforms like HoneyBook, Pixieset, or similar tools used to deliver services

Each third-party service has its own privacy policies governing the use of your information.

5. Data Security

We take appropriate measures to protect your data against unauthorized access, loss, or misuse. However, please note that no online system is completely secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of the personal data we hold about you

  • Request corrections or updates to your information

  • Withdraw your consent to receive marketing messages

  • Request deletion of your personal data, where applicable

To exercise these rights, please contact us directly (see Section 9).

7. Children’s Privacy

Erica Penner Photography does not knowingly collect personal information from children under 13. If we become aware that such data has been collected, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Erica Penner Photography
Email: hello@ericapennerphotography.ca
Phone: (519) 639 0078
Website: ericapennerphotography.ca